dps25 Privacy Policy — The security of your information

dps25 places the highest importance on protecting your personal information. By using our platform, you agree to the terms described in this privacy policy. This policy clearly states what information we collect, why we collect it, how we use it, and what rights you have.

To ensure safe and trustworthy online entertainment for players in Bangladesh, dps25 uses modern SSL encryption technology and follows the highest standards of data protection.

1 Scope and Purpose of Data Collection

dps25 collects only the information that is necessary to provide our services smoothly. We never collect unnecessary or excessive personal information.

1.1 Registration and Account Information

When you create an account at dps25, we collect the following information:

• Full name and date of birth (to verify age — confirming 21+ is our obligation)
• Valid email address and mobile number
• Preferred currency and language preference
• Password (stored only in hashed form — never in plain text)

1.2 Financial and Transaction Information

For deposits and withdrawals, we process your payment-related information. All financial transactions at dps25 are completed through bKash, Nagad, and Rocket. We use the information received through these payment gateways only for transaction verification and fraud prevention.

1.3 Technical and Usage Information

When you browse our platform, some technical information is collected automatically:

• IP address and device type
• Browser type and version
• Time of access to the platform and session duration
• Which pages you visited and which games you played
• Cookie and local storage data

2 Data Use Policy

dps25 uses the information it collects only for the following purposes:

2.1 Service Delivery and Improvement

• Creating and managing your account
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Personalizing the gaming experience
• Resolving technical issues on the platform

2.2 Security and Compliance

• Detecting and preventing fraudulent activity
• Ensuring account security
• Implementing responsible gaming policies
• Verifying age (21+ age limit)

2.3 Communication

We may contact you regarding the following:

• Important account-related notifications
• Transaction confirmation messages
• Responses to support requests you have made
• Notifications of policy updates and changes

We do not send marketing messages without your permission. You may request to stop receiving marketing messages at any time.

3 Sharing Information with Third Parties

dps25 does not sell, rent, or exchange your personal information. However, in the limited circumstances below, certain information may be shared with third parties:

3.1 Payment Processors

The minimum information necessary to process transactions is shared with bKash, Nagad, and Rocket. These payment processors are governed by their own privacy policies.

3.2 Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft — receive technical information about your gaming session. This information is used to ensure fair play.

3.3 Technology Service Providers

Limited information may be shared with trusted technology partners for hosting, security, and analytics services. These partners are obligated to comply with our privacy standards.

4 Cookies and Tracking Technologies

dps25 uses cookies and similar technologies in your browser. These improve your browsing experience and ensure the functionality of the platform.

4.1 Types of Cookies

• Essential cookies: These cookies are required to keep login sessions active and ensure security. Without them, the platform will not function properly.
• Functional cookies: Used to remember your language preference and other settings.
• Analytics cookies: Used to understand which pages are used most and where the platform can be improved.

4.2 Cookie Control

You can manage or delete cookies at any time by going to your browser settings. However, disabling essential cookies may affect your ability to use some features of the platform.

5 Data Retention and Security

5.1 Retention Period

We retain your information for as long as your account is active. Even after account closure, some information may be retained for a specified period if:

• Retaining the data is required for legal or regulatory reasons
• An ongoing dispute or complaint needs to be resolved
• Records need to be kept for auditing financial transactions

5.2 Security Measures

dps25 has implemented industry-leading technical and organizational measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transferred between your browser and our servers is encrypted
• Passwords and sensitive information stored using hashing technology
• Regular security audits and vulnerability testing
• Restricted access controls — only authorized personnel can access personal information
• Automatic alert system for suspicious login attempts

6 Your Rights

As a dps25 user, you have the following rights regarding your own information:

6.1 Right to Access Information

You may ask us at any time what information we hold about you. We will provide that information to you within a reasonable time.

6.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request a correction. Contact our support team.

6.3 Right to Delete Information

You may request to close your account and delete your personal information. However, for legal or regulatory reasons, some information may need to be retained for a specified period, as noted in section 5.1.

6.4 Right to Opt Out of Marketing Communications

You may stop receiving marketing emails or notifications at any time. To do so, email [email protected] or contact our 24/7 live chat.

7 Protection of Minors

dps25 strictly enforces the 21+ age limit. Under no circumstances do we collect information from or allow account registration by anyone under the age of 21. If we suspect that an account is being operated by a minor, we will immediately suspend that account and securely delete the information.

If you discover that a minor has created an account using your identity, please notify us immediately at [email protected].

8 Policy Changes

dps25 reserves the right to update this privacy policy as needed. If any significant changes are made, we will:

• Display the updated date on this page
• Send a notification to your registered email
• Show a summary of the changes when you log in to the platform

If you continue using the platform after changes are made, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.

9 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The dps25 support team is ready to provide assistance in both Bengali and English, seven days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: Available directly on the platform, 24/7

We take any privacy-related complaint seriously and make every effort to resolve it within a reasonable time.